Tugas 3 Softskill "Complain Letter"

SOFTSKILL

BAHASA INGGRIS BISNIS 1

“Complain Letter”

Dosen :

WIJANARKO

Disusun Oleh :

PUTRI ARTA SIANTURI

28214584

3EB30

FAKULTAS EKONOMI

UNIVERSITAS GUNADARMA

PTA 2016/2017

Complain Letter

            My name Putri Arta Sianturi, I write this letter to complain a Solaia restaurant located at Bekasi Barat. I complaint about the service, te product, and the sanitation on that place.

The Service

            On January 20^th, I went to a restaurant located not far from my home. When I came on that place, I should wait about 15 minutes to get a seat.

            When I waited, I saw a waiter on that restaurant in a hurry and careless when deliver the order. And finally I get a place, then I receive the menu, and I ordered beef, chicken cordon bleu, and orange juice. Just 3 kind of menu that I orders, but I had to wait quite a long time for my order.

The Product (Food)

            Finally, my order is done and I ate my food. But, when I ate my beef, I feel half-baked beef. I don’t continue ate my beef and just ate my chicken cordon bleu .

Sanitation

            When I finished, I go to sink to wash my hand because the half-baked beef. Around the sink looked the floor was so slippy, and on the sink there is no soap.

            I hope this restaurant fix the problem that I complain before, about the service, the product, and the sanitation and increase the quality both of the service, product and sanitation.